Ryan Air is hitting the headlines for all the wrong reasons… again.However, it is not the usual issues, namely being the world’s love/hate airline – that has all changed (so we are told). This time it is embroiled in industrial action with baggage handlers at Madrid’s main airport. A Ryanair spokeswoman said: “We sincerely apologise for …
Ryan Air’s charm….offensive? Or is it really “getting better”? Read More »
With the FIFA annual congress meeting in Zurich today, one man appears to be somewhat absent – as I write this anyway… Whether you are a football/soccer fan or not, most people know the name Sepp Blatter. So far, teflon Sepp has managed to avoid the direct controversy that has surrounded his reign and tomorrow’s …
FIFA FO FUM – sponsors smell the blood of corruption Read More »
The final PMQs of the coalition government will take place later today in the Commons but…has it rescued or ruined either leaders’ common touch as they seek your vote in May? It is a divisive topic. Many people won’t watch it or listen due to the timings or their location. Many find it utterly repellent …
The uproar over Sheffield United FC allowing disgraced footballer Ched Evans to train with them refuses to die down. The club is yet to confirm whether they intend to re-sign their former player but it is clear to one of their biggest fans, Olympic champion and much-loved sports personality Jessica Ennis-Hill, what it will mean …
Ennis-Hill makes a stand over Evans and Sheffield United contract Read More »
Before someone says “I told you so” in a week or so’s time…this MAY be an elaborate PR stunt. However, if it is…it is very risky. To summarise…earlier this week, chocolate giant Cadbury’s (now owned by Kraft) shocked seasonal chocolate lovers across the nation when it announced it would no longer manufacture its gold chocolate …
Cadbury’s gives rivals a chance to coin it in at Christmas Read More »
Right, now I’ve managed to shoehorn the “less v fewer” issue into a blog on PR, let’s have a quick look at the furore which has raged over this episode. To summarise, a Morrisons manager was reported on social media by a customer, after suggesting an elderly poppy seller (an 89 year-old veteran) should “wear a …
I’m sure most of you reading this will remember Gerald Ratner’s classic PR crisis? If not, I’m sure you cannot have failed to notice the controversy of the hacked private images of celebrities this last week, culminating in Apple admitting accounts were “compromised” but denying a “security breach”. The thing is, this kind of crisis can happen to …
In light of the #Fappening iCloud scandal..how to handle a PR crisis Read More »
One wonders who advises these minsters on their PR. Unless you believe this was unplanned of course. If it was stage managed, I’m not sure how they got the pupil to ask that question, maybe they just got “lucky” but my word, this will allow any budding #Govebuster to haunt him for weeks and months …
Surfing the channels last night I stumbled upon this episode of Channel 4’s excellent Dispatches series. I was even more intrigued than usual because it featured a major local employer here in Nottingham, the credit reference giant Experian. I’m not going to go into the whys and wherefores and I have included their statement in …
As far as publicly admitting there’s “trouble at t’mill” goes, this is pretty strong stuff. I should probably wedge “beleaguered” in here somewhere but it is fair to say that by opening his arms to feedback with the Have Your Say survey, beleaguered (ooh, there it is!) group chief executive Euan Sutherland of the Co-operative …